Course Overview

Improvement efforts often focus on driving change in a specific program area or project as part of efforts to reach longer-term outcomes. Yet, to work with the increasing scale, depth and complexity needed to make a sustainable impact towards these outcomes, improvement practices must move from singular projects to an organization’s way of working.

Early Bird period extended!

Register by October 10th and save $100 with code SAILEARLY

Sustain and Advance Improvement & Learning (SAIL) condenses decades of learning from large-scale improvement initiatives to provide your team with a practical framework and strategies to embed a culture of improvement and learning. Your team will assess where on the continuum of improvement you currently are and identify strengths and growth areas to sustain and advance your organizations capacity to improve. Ultimately, your team will create a plan to proactively create a sustainable culture that continuously improves towards important long-term outcomes.

Participant Testimonials

"I appreciate the ready-to-use toolkit and resources that I can take back to my organization and share what I learned."

"Attend with colleagues - the self-assessment is awesome to experience while learning!"

Course Objectives

Over four weeks, your team will unpack Shift's framework for Building a Culture of Learning & Improvement for Equity to:

  • Prioritize aspects of improvement practice to strengthen and grow

  • Identify your organization's current phase of development

  • Create a customized plan for each essential element in the framework

  • Learn strategies from improvement experts and peers seeking to advance equity through improvement efforts in their sector

Course Structure and Dates

SAIL will take place over a series of four virtual sessions with brief team assignments in between.

Sessions will take place from 9 - 10:30 AM PST/ 12 - 1:30 PM EST/ 4 - 5:30 PM GMT on:

  • November 10, 2022

  • November 17, 2022

  • December 1, 2022

  • December 8, 2022


To prepare for SAIL, please read Shift's supporting white paper Building a Culture of Learning & Improvement for Equity. We will send additional pre-work by October 13th for the first session.

If you would like to learn more about or review improvement practices (at the core of this framework, but not the focus of SAIL), please check out Shift's library of brief (8 minute) videos.

Meet the Instructors

Passionate improvers, advocates, creative thinkers, listeners and leaders.


  • Who should join this course?

    Improvement is a team effort. For this reason, we encourage groups of three or more to join. All levels of experience with improvement are welcome. Together, the skills you learn will support you to regularly assess your team’s development and design new action plans as your improvement culture matures.These tools will help to build lasting infrastructure in your network to partner and co-produce change.

  • What is your cancellation policy?

    While we would be sad to see you go, we do offer a full refund or deferral to the next course if cancellation is made at least three weeks before the start of the course. We cannot offer refunds or course changes once the course has started, but will do our best to make sure that you have access to all of the course materials.

  • Are there additional dates that you will be offering this course?

    We will keep the site updated with our current course offerings. We are also able to customize course offerings to your organizations unique needs. If your organization has a special request, please reach out to us at

  • Need more help?

    Contact us at

Join us!

Learn strategies to deepen partnerships for improvement.

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